About Me

WHY CHOOSE ME

Hi, I'm Terrence Pease, a UX Strategist and Systems Thinker dedicated to solving complex business challenges through high-performance, inclusive design. I specialize in bridging the gap between business goals, technical constraints, and user needs to create digital experiences that drive measurable growth and universal access.

  • Strategic Intent – I design with a clear purpose, ensuring every visual and functional decision is rooted in user data and aligned with core business KPIs.
  • Scalability & Systems – I build for the future by architecting robust design systems and governance models that ensure long-term consistency and operational efficiency.
  • Inclusive Design & Accessibility – Leveraging deep experience from the healthcare sector, I architect WCAG-compliant experiences that prioritize accessibility, ensuring digital products are usable by everyone, regardless of ability.
  • End-to-End Ownership – I manage the full product lifecycle, from initial discovery and service blueprinting to final implementation and fulfillment.
  • Cross-Functional Leadership – I act as a central orchestrator between Product, Legal, and Engineering teams to drive consensus and align complex project requirements.
  • Conversion-Driven Results – My work is defined by impact, whether I am unlocking new revenue streams in regulated spaces or optimizing landing pages for growth.

CORE VALUES

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Logic-First Design

I believe the best designs start with a "why," not just a "how." I dig into the data to ensure every pixel serves a real purpose and hits a business goal.

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Growth Through Clarity

I love seeing the needle move. I use a disciplined CRO framework to smooth out user friction and turn frustrations into business wins.

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Radical Transparency

No one likes surprises. I prioritize open communication and clear documentation so everyone—from engineers to executives—stays on the same page.

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Bridging the Gaps

I thrive at the intersection of departments. I enjoy finding the "yes" in complex situations by bridging the gap between Legal, Tech, and Design.

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Inclusion by Default

Accessibility isn't a checkbox for me; it's a commitment. I build WCAG-compliant products because great design only works if it works for everyone.

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Scalable Foundations

I design for the future, not just the "now." I build Design Systems and frameworks that help teams move faster and stay consistent as they grow.

JOB EXPERIENCE

Mgr, Digital UX Designer

CVS Pharmacy

Nov 2021 – Present

SENIOR UX/UI DESIGNER

Rexel USA

Fev 2018 – Nov 2021

UX/UI DESIGNER

Reap Marketing

Jan 2015 – Oct 2017

Junior DESIGNER

GoVertical Creative

Dec 2011 – Dec 2012

WORK PROCESS

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Discovery & Insight

Every great solution starts with a deep dive. I begin by untangling complex business requirements, uncovering user pain points, and establishing an accessibility baseline. My goal is to define the "why" before we ever touch a pixel.

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Strategic Alignment

This is where I bridge the gap. I collaborate with Product, Engineering, and Legal teams to create a roadmap that balances ambitious business goals with technical constraints and systemic scalability. We align on the vision so the build is seamless.

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Iterative Systems Design

I don’t just design screens; I build foundations. I develop robust, WCAG-compliant component libraries and high-fidelity prototypes. Through constant feedback loops, I ensure the design is as functional and inclusive as it is beautiful.

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Optimization & Growth

Launch is only the beginning. I use a disciplined CRO framework to monitor performance, identify friction, and iterate. My process is dedicated to continuous improvement—ensuring the product consistently moves the needle on your core KPIs.